Nova Reserva
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Problems and maintenance

Problems and maintenance

A ticket with severity, an owner and a deadline, that closes only when the repair is confirmed.

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Problems and maintenance

Dripping shower

Ipanema 1204

In progress

Sticking lock

Leblon 71

Unresolved

Blown bulb

Copacabana 302

Solved

Reported from inside the job

The cleaner records it with a photo the moment she sees it.

Becomes a maintenance job

With the right person on the team, or open to whoever you name.

A link for the outside contractor

The plumber sees only the problem and the photos, marks it done, and you confirm.

Everything the operation needs

Built for short-let hosts in Rio, not adapted from a cleaning-company tool.

Bookings created for you

The guest's check-out becomes a job with a time, a property and a person, without anyone typing anything.

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Marketplace

You post a search and receive bids from people who cover your neighbourhood and have the day open.

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Checklists and photos

Every item ticked, every required photo taken, and the job does not close without them.

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Inventory

The count happens at the end of the job and you are warned before anything runs out.

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Chat

Every conversation attached to the property and the job, with photos and documents when needed.

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Guarantee and replacement

The platform opens a case, offers the job to your backups and looks for a replacement with priority.

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Frequently asked questions

Start with your property

Add the property, connect the calendar and watch the next jobs appear.

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