Know who enters your property
Identity, phone, background and Pix key, checked item by item and shown on the profile.
For anyone with a property in Rio
Nobody likes the stress of not knowing whether the place will be left the way you want it.
You choose who comes in. She accepts. You approve by the photos.
Browse available professionals before creating an account.
- Verified professionals
- Every turnover leaves proof
- Backup when plans change
Marketplace
Marina S.
4.9(66)
Identity verified · Copacabana · Leme
Available at this time
Juliana M.
4.8(41)
Identity verified · Ipanema · Leblon
Available at this time
Camila R.
4.7(28)
Identity verified · Botafogo · Flamengo
Available at this time
Marketplace
Marina S.
4.9(66)
Identity verified · Copacabana · Leme
Available at this time
Juliana M.
4.8(41)
Identity verified · Ipanema · Leblon
Available at this time
Camila R.
4.7(28)
Identity verified · Botafogo · Flamengo
Available at this time
The part guests never see
Unanswered messages, stress, and the surprise at check-in time
Copacabana building · group
You, the manager, 6 neighbours
Hi! Can you clean tomorrow at 11?
Tomorrow I can't 😕
Does anyone know someone free?
No answer for 2 hours
You see who is free in your window and you choose.
You see what was checked about her before handing over the key.
You see the rating, how many reviews and how many clients came back, all from completed jobs.
A mandatory checklist in the app and a photo of every room: without everything complete, the delivery does not close. You check, and only then approve and pay.
You choose who comes in, she accepts, and you approve looking at the photos before you pay.
Find a cleaner
How trust is built here
- Verified professionals
- You see what was checked before the key
- Real work history
- You choose who enters
- Every turnover leaves proof
- Backup when plans change
Find once. Work together again.
The goal is not to find a new cleaner every week.
When you find someone who works well with your property, keep them in your team and make future turnovers easier to organize.
- Preferred professional
- Backup professional
- Recurring relationship
- Work history attached to the property
Primary and backup
Marina S.
PrimaryJuliana M.
BackupTrust built into the work
Know who is coming. Know what was done. Know what happens next.
Every turnover leaves proof
Checklist progress and photos create a record of how the property was left.
The full address stays private until acceptance
Before accepting, the professional sees the area and job details. The exact address appears only after the job is accepted.
You decide when the job is complete
Review the result and the turnover record before closing the job.
See more than a star rating
Completed jobs, repeat clients, cancellations, and work history give you a clearer picture over time.
If someone cancels, you are not starting from zero
See other available professionals for the same time and area and choose who can step in.
Professionals control their own price
Each professional chooses what their work is worth within the marketplace rules.
From checkout to ready
Three steps. One clear turnover.
Choose who will take the job
Select the property, date, and service. See available professionals and choose who you want.
Marketplace
Marina S.
4.9(66)
Identity verified · Copacabana · Leme
Available at this time
Juliana M.
4.8(41)
Identity verified · Ipanema · Leblon
Available at this time
Camila R.
4.7(28)
Identity verified · Botafogo · Flamengo
Available at this time
They accept before receiving the full address
The request only becomes a confirmed job after the professional accepts it.
Copacabana 302
Today, 11:00 · Turnover
Change bed linen
Clean the bathroom
Kitchen and dishes
Count the linen
Finish the jobFollow the work and confirm completion
See arrival, checklist progress, photos, and the final result in one place.
Checklists and photos
Bedroom
Bathroom
Kitchen
Living room
The product
Everything the operation needs
Built for short-let hosts in Rio, not adapted from a cleaning-company tool.
Built for more than one property
When your portfolio grows, your process has to grow with it.
Track turnovers across different properties without relying on separate chats, personal reminders, and spreadsheets.
- Copacabana 302Turnover booked
- Leblon 71Professional needed
- Ipanema 1204Ready for next guest
One place to see what is ready, what is happening, and what still needs attention.
Calendar
Copacabana 302
Tue, 9 Sep · 11:00 · Marina S.
Ipanema 1204
Thu, 11 Sep · 10:00 · Juliana M.
Leblon 71
Fri, 12 Sep · 12:00
Primary and backup
Marina S.
PrimaryJuliana M.
BackupQuestions before your first turnover?
Everything important about choosing professionals, access, cancellations, and repeat work.
Her profile shows, item by item, what has been checked: identity, phone, background, MEI and Pix key. What she says about herself stays separate from what was verified, and you see reviews from completed jobs before choosing. An MEI is not required.
You immediately get the list of who is free in the same window and the same neighbourhood, and you choose who comes instead. Declining costs her nothing, so nobody accepts a window they cannot make.
Before accepting, she sees only the neighbourhood and the type of property. The full address appears after she accepts.
At the end of every approved clean there is a button to book again, with the property already filled in. Up to two days a week with the same person; on the third the law requires registration, and the system says so.
She is the professional who cleans for a day rate. In short-stay rental she is the one who handles the clean between one guest leaving and the next arriving, inside the window of 2 to 4 hours.
Copacabana, Ipanema, Leblon, Botafogo, Flamengo and Leme, in the Zona Sul of Rio de Janeiro.
You add each property with its type, the number of bathrooms and whether a linen change is included. Each one gets its own timeline with the check-outs and the cleans on it.
Ready for the next guest
Know who is coming. Know what was done. Know your property is ready.
Find trusted professionals and organize your next turnover with Nova Reserva.